FAQ

You can find our variety of products in all major grocery stores in the Greater New Orleans area, Southeast Louisiana, along the Gulf Coast, East Texas Fiesta Stores, as well as independent grocery stores in South Louisiana and other locales. While we don’t have an individual list of independent grocers, you can visit our “Distributors” tab on the home page and look up their individual websites for a list of available grocers. In addition, check out the map below to see a few other places in the United States where you might stumble upon our products.

Finally, if your favorite store doesn’t carry Double D, please ask the market manager to stock it!

AL AK AZ AR CA CO CT DE FL GA HI ID IL IN IA KS KY LA ME MD MA MI MN MS MO MT NE NV NH NJ NM NY NC ND OH OK OR PA RI SC SD TN TX UT VT VA WA WV WI WY DC

No – In short, Double D does not ship to individual customers. However, we have a partnership with a local shipping company located in Bogalusa, LA.

For Mail Order Shipping, please contact Henry with MailBox One at (985) 732-2545. He can give you a price delivered to your door, typically shipped frozen and sent Two-Day Ground.

Yes – All of our Smoked Sausage products are gluten-free. We do not use any ingredients in our facility that contain gluten.

We have a small Retail Market at our location that offers sliced deli meat, sliced cheese varieties, fresh beef, as well as our Smoked Sausage, Bacon and Hogs Head Cheese, etc.

Our Smoked Sausage comes in the following varieties:

• Mild, Hot, Cajun – 1LB, 3LB, 5LB, and 10LB Options
• Jalapeno & Cheddar – 1LB and 3LB Options

No – Our Retail Market is open Monday – Thursday, 7:00 AM – 3:30 PM, Fridays ‘til Noon (March – October). NOTE: During Hunting Season we extend our Friday hours to 3:30 PM (November – February).

For inbound shipments, our receiving hours are Monday – Thursday, 6:00 AM – 3:00 PM, Fridays 6:00 AM – 12:00 PM (NOON).

No – We only take CASH or CHECKS.

We are located at 11518 Hwy 21 South, Bogalusa, LA 70427

No and Yes – We do not publicize our Retail Market pricing as meat prices for Pork and Red Meat are constantly in a state of flux, depending on market demands. We do, however, have a Custom Pricing List on our Custom Processing page, linked in the main menu, that we update annually.

No – We do not slaughter. However, we do butcher previously slaughtered animals to your custom preferences. See our Custom Processing page for pricing details.

Yes – Please check the Custom Processing page for options and pricing.

Our receiving dock (located at the back of our plant) is open from 7:00 AM – 3:00 PM (Monday- Friday) during hunting season (November – February).

PLEASE NOTE: During the off-season (March-October), given that we have an earlier close time on Fridays (Noon), please drop off no later than 11:00 AM.

You do not need an appointment – we are first-come, first-served. When you arrive, please back your vehicle up to our loading dock.

YES, YES, YES – We go to great lengths to ensure that your meat is your meat. We do not mix other customers’ meat together with yours. Your meat is tagged with your name at the drop-off dock and your name stays with your meat throughout our Custom Process until we load it into your vehicle for you to take home.

Typically, two (2) to three (3) weeks, given the market demand for our regular products, as well as the high demand for custom processing during deer season.

Please Note: We do not make ANY changes to your Custom Processing order over the phone. Upon initial drop-off, you would have completed and signed a Custom Processing card with your personal preferences. In order to change your preferences, and that is “IF” we haven’t started processing your order, you would need to physically come back to the drop-off location and complete a new card with the changes you would like and sign off on those changes. This ensures that we fully understand your change request and your signature authorizes the change.

Upon completion of your order, we will contact you via the phone number you wrote down on your Custom Processing request form. Please make sure to write legibly so that we make contact directly with you.

PLEASE NOTE THE FOLLOWING:

• If we do not reach you, we will LEAVE a MESSAGE. Please CHECK your message before
calling us back, indicating you had a missed call. That will keep us from having to
duplicate our work with the hundreds of calls we make during deer season.

• Please make sure your VOICEMAIL is set up, and that your mailbox is not full so that we
are able to leave you your pickup message.